POLICY: 

 

• Check in at 12 noon and check-out at 11 a.m. Early check-in and late check-out will be subject to availability and chargeable
• Please adhere to our safety standards.
• Guest photo identification documents to be shown at the time of check-in. (Visa / Passport / Aadhar Card / Voter ID / Driving License)
• Valid Passport and Visa is mandatory for foreigners.
• Check-outs after 1100 hrs. are subject to charges and arrivals prior to 0600 hrs. are  billed from the previous night.
• Visitors are strictly not permitted in guest room they can be entertained in lobby or restaurant area.
• The Hotel Reserves the right to cancel non-guaranteed reservations after 1800 hours on the day of arrival.

 

Cancellation Policy:

 

• Cancellation or amendment of a guaranteed booking must be informed 42 hours prior to the arrival date to avoid full retention charges.
• Hotel reserves the right to levy full room charges and the taxes applicable thereof, as cancellation charges. The above is also applicable in case of No- Show.

 

Non-refundable Policy:

 

• Non-refundable Policy (No payment will be refunded after collecting from the guest / organisation)

 

Relocation Policy:

 

• In dire circumstances, should Hotel be sold out or on the night of the guest arrival (and provide the booking which has been guaranteed), the hotel will arrange accommodation at sister concern property. The hotel will pay for transportation to the accommodation and will update the guest about the same.

 

Child & Extra Mattress Policy:

 

• No extra Mattress will be provided to accommodate any child included in the booking.
• No extra Mattress will be provided to accommodate any additional guest which is not included in the booking and extra charges will applicable for guest stay.